Privacy Policy
Last updated: December 2025
1. Information We Collect
We collect information you provide directly:
- Account Information: Name, email, phone number, password
- Identity Verification: Government ID details for KYC
- Payment Information: Payment method details (processed securely)
- Listing Information: Item descriptions, photos, pricing
- Communications: Messages between users
2. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and payments
- Verify user identities
- Send important updates and notifications
- Prevent fraud and ensure security
- Respond to support requests
3. Information Sharing
We share your information only:
- With other users as needed for transactions
- With payment processors to complete transactions
- When required by law
- To protect our rights and safety
We never sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt out of marketing communications
6. Cookies
We use cookies to improve your experience, remember preferences, and analyze site usage. You can control cookie settings in your browser.
7. Data Retention
We retain your data as long as your account is active or as needed to provide services. After account deletion, we may retain certain data as required by law.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification.
9. Contact Us
For privacy-related questions, contact us at privacy@rentgara.com.