rent with zero worry
your stuff is protected. your money is safe. here's how we make sure nothing goes wrong.
built-in protection for every rental
you don't have to worry — we've thought of everything
verified users only
every user verifies with government ID and phone. no anonymous strangers.
secure payments
all payments through eSewa, Khalti, IME Pay. money held until rental completes.
reviews & ratings
see who you're dealing with before committing. bad actors get banned.
in-app messaging
all chats stay in the app. we keep records for disputes.
damage protection
security deposits + photo documentation. you keep the deposit if damaged.
dispute support
if something goes wrong, we mediate fairly. you're never on your own.
simple habits that keep you safe
follow these and you'll never have a problem
check profiles & reviews
before renting, review the other person's profile. look for verification badges, completed rentals, and positive reviews. a complete profile = trustworthy.
meet in public places
for pickup and return, choose well-lit public spots like malls, cafes, or busy streets. avoid isolated areas for first meetings.
document item condition
take photos and videos at pickup and return. note any existing damage. this protects you if there's a dispute.
keep chat in-app
use rentgara's messaging for all conversations. this creates a record. don't share personal numbers initially.
never pay outside the platform
all payments should go through rentgara. if someone asks for direct payment — that's a red flag. you won't be protected.
trust your instincts
if something feels off — a deal too good to be true, pressure to act fast — trust your gut. cancel and report to us.
see something wrong?
if you encounter suspicious behavior, fraud attempts, or safety concerns, report immediately. we investigate within 24 hours.
rent confidently
with verified users, secure payments, and our support team — your money and stuff are in good hands.
~ your stuff protected, your money safe ~